Get in Touch
Contact us MPL is the support hub for players who need help understanding account access, game rules, fantasy cricket contests, rummy tables, withdrawals, bonuses, referral codes, and safe-play tools. This page is designed to route you to the right action quickly.
For account-specific issues, prepare your registered mobile number or email, approximate transaction time, contest name, and any screenshot that explains the issue. Clear details reduce back-and-forth and help support teams identify the right record faster.
Support Hours
Most player issues can be handled through in-app help, FAQ pages, or account settings. General queries should receive an initial response within a reasonable support window, while payment, KYC, and withdrawal reviews may take longer because they require verification checks.
- Account access: login problems, password resets, device access, and verification.
- Game support: contest rules, scoring questions, game interruptions, and result checks.
- Payments: deposit confirmation, withdrawal status, refund review, and KYC documents.
- Safety: limit setting, cooling-off periods, responsible gaming help, and self-exclusion guidance.
Frequently Asked Questions
Before sending a support request, review the MPL FAQ page. It covers common questions about MPL game access, earning money, fantasy cricket, referral codes, withdrawals, and responsible play. For policy questions, review terms, privacy, cookie, refund, and responsible-gaming pages in the footer.
How to Get a Better Response
Write one issue per message, include exact dates where possible, avoid sharing passwords, and never send sensitive card details. For safer play concerns, use the responsible gambling and self-exclusion pages rather than promotional support routes.